AstroShrikaant.com and its affiliates provide their services
to you subject to the following conditions. If you use, visit, or register as a
member of the website, you accept these conditions. Please read them carefully.
The Terms of Use are subject to change by AstroShrikaant.com at any time,
effective upon posting on the AstroShrikaant.com website, and your use of the
Website or the Service after such posting will constitute acceptance of you of
such changes.
1. Electronic Agreement
This Agreement is an electronic contract that sets out the
legally binding terms of your use of the Website and your membership in the
Service. By accessing the website or becoming a member, you consent to receive
communications from us electronically and accept this agreement and agree to
the terms, conditions, notices, and disclosures contained or referenced herein.
2. Privacy
Your privacy is very important to us. Use of the Website
and/or the Service is also governed by our Privacy Policy. We designed our
Privacy Policy to make important disclosures to you about how we collect and
use the information you post on the Website. Please review it to understand our
practices.
You agree to inform AstroShrikaant.com your subsequent
disability to enter into any contract. Subsequent, disability shall entitle AstroShrikaant.com
to restrict/ change/ terminate this agreement at its own discretion.
3. Eligibility
The Services are available only to individuals who can form
legally binding contracts under applicable laws of India and the country of
their residence. Without limiting the foregoing, the Services are not permitted
to be used by minors (which means, in most jurisdictions, those under the age
of 18 or temporarily or indefinitely suspended AstroShrikaant.com members. Your
use of the AstroShrikaant.com website represents and warrants that you have the
right, authority, and capacity to enter into this Agreement and to abide by all
the terms and conditions of this Agreement.
4. Non-Commercial Use
The AstroShrikaant.com Website is for the personal use of individual
members, and cannot be used in connection with any commercial endeavours,
unless registered and approved as an ‘Affiliate’ of AstroShrikaant.com. The
commercial endeavours include providing links to other web sites, whether
deemed competitive to AstroShrikaant.com or otherwise. Illegal and/or
unauthorized uses of the Website, including unauthorized framing of or linking
to the Website will be investigated, and appropriate legal action will be
taken, including without limitation, civil, criminal, and injunctive redress. AstroShrikaant.com
shall be entitled to recover from you, your successors, heirs, assigns, etc.
any profit, revenue, benefit, etc., which you have gained/ received, expected
or going to receive with penalty @ 50% of such profit/ revenue/ benefit by
unauthorized use of this site.
5. Privacy of Membership
Your Membership is only for personal use. It is not to be
assigned, transferred or licensed so as to be used by any other person/entity.
Members are advised to make appropriate/thorough enquiries before acting upon
any service advertisement. Our Website does not vouch for or subscribe to the
claims and representations made by advertisers. Kindly note that your
membership at AstroShrikaant.com is for your sole, personal use. You may not authorize
others to use your membership and you may not assign or transfer your account
to any other person or entity.
6. Term
This Agreement will remain in full force and effect while
you use the Website and/or are a Member. You may terminate your membership
and/or subscription at any time by informing AstroShrikaant.com in writing to
terminate your membership. If you terminate your subscription, you will not be
entitled to a refund of any unutilized subscription fees or access to digital
content or reports purchased through AstroShrikaant.com. AstroShrikaant.com may
terminate your membership and/or subscription by sending notice to you at the
email address you provide in your application for membership, or such other
email address as you may later provide to AstroShrikaant.com. If AstroShrikaant.com
terminates your membership in the Service because you have breached this
Agreement, you will not be entitled to any refund of unused subscription fees.
All decisions regarding the termination of accounts shall be made in the sole
discretion of AstroShrikaant.com. AstroShrikaant.com is not required to provide
you notice prior to terminating your membership and/or subscription. AstroShrikaant.com
is not required, and may be prohibited, from disclosing a reason for the
termination of your account. Even after your membership or subscription is
terminated, this Agreement will remain in effect. All terms that by their
nature may survive termination of this Agreement shall be deemed to survive
such termination.
7. Right to form Consortium/Associates
While providing services, AstroShrikaant.com may outsource
any part thereof to any competent person or organization, with or without
disclosing it to you. However, your membership rights and responsibilities
continue as against AstroShrikaant.com only and not against such persons or
organizations.
8. Proprietary Rights
a)AstroShrikaant.com owns and retains all proprietary rights
in the AstroShrikaant.com website and the AstroShrikaant.com Service. The
Website contains the copyrighted material, trademarks, and other proprietary
information of AstroShrikaant.com, and its licensors. Except for that
information which is in the public domain or for which you have been given
permission, you cannot copy, modify, publish, transmit, distribute, perform,
display, or sell any such proprietary information. Any such act or an attempted
act on your part shall constitute a violation of this Agreement and your
membership is liable to be terminated forthwith by AstroShrikaant.com without
refund of any of your unused Subscription fees.
b) Reliance on Content, Advice, Opinions, statements,
offers, or other information or content made available through the AstroShrikaant.com
Service or the AstroShrikaant.com Website, but not directly by AstroShrikaant.com,
are those of their respective authors, and should not necessarily be relied
upon. Such authors are solely responsible for such content. AstroShrikaant.com
does not: (i) guarantee the accuracy, completeness, or usefulness of any
information on the Service, or (ii) adopt, endorse or accept responsibility for
the accuracy or reliability of any opinion, advice, or statement made by any
party that appears on the Website. Under no circumstances will AstroShrikaant.com
or its affiliates be responsible for any loss or damage resulting from your
reliance on information or other content posted on the Website or transmitted
to or by any Members. Any advice, opinions, or other information or content
provided directly by AstroShrikaant.com through the Advice Section, User Forum,
or Community Forum should not necessarily be relied upon. We recommend you to
visit a certified professional for any such advice, option, or information.
Under no circumstances will AstroShrikaant.com or its affiliates be responsible
for any loss or damage resulting from your reliance on information or other
content posted on the Website or transmitted to or by any Members.
9. Content Posted By You
a) You are solely responsible for the Content that you
publish or display (hereinafter, "post") on the Service or the
Website, or transmit to other Members. You will not post or transmit to other
Members, any defamatory, inaccurate, abusive, obscene, profane, offensive,
sexually oriented, threatening, harassing, racially offensive, or illegal
material, or any material that infringes or violates another party's rights
(including, but not limited to, intellectual property rights, and rights of
privacy and publicity). You will not provide inaccurate, misleading or false
information to the Company or to any other Member. If information provided to AstroShrikaant.com,
or another Member, subsequently becomes inaccurate, misleading or false, you
will promptly notify AstroShrikaant.com of such change. AstroShrikaant.com
reserves the right to verify the authenticity of Content posted on the Site. In
exercising this right, AstroShrikaant.com may ask you to provide any
documentary or other form of evidence supporting the Content you post on the
Site. If you fail to produce such evidence, AstroShrikaant.com may, in its sole
discretion, terminate your Membership without a refund.
b) You understand and agree that AstroShrikaant.com may
review and delete any content, messages, photos or profiles (collectively,
"Content"), in each case in whole or in part, that in the sole
judgment of AstroShrikaant.com violate this Agreement or which might be
offensive, illegal, or that might violate the rights, harm, or threaten the
safety of either AstroShrikaant.com and/or its Members.
c) By posting Content to any public area of AstroShrikaant.com,
you automatically grant, and you represent and warrant that you have the right
to grant, to AstroShrikaant.com, its affiliates, licensees and successors, an
irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use,
copy, perform, display, reproduce, adapt, modify and distribute such
information and content and to prepare derivative works of, or incorporate into
other works, such information and content, and to grant and authorize
sublicenses of the foregoing. You further represent and warrant that public
posting and use of your content by AstroShrikaant.com will not infringe or
violate the rights of any third party.
d) The following is a partial list of the kind of Content
that is illegal or prohibited on the Website. AstroShrikaant.com reserves the
right to investigate and take appropriate legal action in its sole discretion
against anyone who violates this provision, including without limitation,
removing the offending communication from the Service and terminating the
membership of such violators. It includes, but is not limited to, Content that:
i) that is patently offensive to the online community, such
as Content that promotes racism, bigotry, hatred or physical harm of any kind
against any group or individual;
ii) harasses or advocates harassment of another person;
iii) involves the transmission of "junk mail",
"chain letters," or unsolicited mass mailing or "spamming";
iv.) promotes information that you know is false, misleading
or promotes illegal activities or conduct that is abusive, threatening,
obscene, defamatory or libellous;
v) promotes an illegal or unauthorized copy of another
person's copyrighted work, such as providing pirated computer programs or links
to them, providing information to circumvent manufacture-installed copy-protect
devices, or providing pirated images, audio or video, or links to pirated
images, audio or video files;
vi) contains restricted or password only access pages, or
hidden pages or images (those not linked to or from another accessible page);
vii) provides material that exploits people under the age of
18 in a sexual or violent manner, or solicits personal information from anyone
under the age of 18;
viii) provides instructional information about illegal
activities such as making or buying illegal weapons, violating someone's
privacy, or providing or creating computer viruses;
ix) solicits passwords or personal identifying information
for commercial or unlawful purposes from other users; and
x) engages in commercial activities and/or sales without our
prior written consent such as contests, sweepstakes, barter, advertising, and
pyramid schemes.
e.) Your use of the Service, including but not limited to
the Content you post on the Service, must be in accordance with any and all
applicable laws and regulations.
f.) You may not engage in advertising to, or solicitation
of, other Members. This includes but is not limited to solicitation or
advertising to buy or sell any products or services through the Service or to
attend parties or other social functions or networking for commercial purposes.
You may not transmit any chain letters or junk email to other Members. Although
AstroShrikaant.com cannot monitor the conduct of its Members off the Website,
it is also a violation of these rules to use any information obtained from the
Service in order to harass, abuse, or harm another person, or in order to
contact, advertise to, solicit, or sell to any Member without their prior
explicit consent.
g) All information you include in your Member profile must
be accurate, current and complete.
10. Prohibited Activities
AstroShrikaant.com reserves the right to investigate and
terminate your membership if you have misused the Service, or behaved in a way
which could be regarded as inappropriate or whose conduct is unlawful or
illegal. The following is a partial list of the type of actions that you may
not engage in with respect to the Service:
a. You will not impersonate any person or entity.
b. You will not "stalk" or otherwise harass any
person.
c. You will not send “abusive, obscene, or sexually
oriented” message(s) to other members.
d. You will not express or imply that any statements you
make are endorsed by AstroShrikaant.com without our specific prior written
consent.
e. You will not use any robot, spider, site search/retrieval
application, or other manual or automatic device or process to retrieve, index,
"data mine", or in any way reproduce or circumvent the navigational
structure or presentation of the Service or its contents.
f. You will not post, distribute or reproduce in any way any
copyrighted material, trademarks, or other proprietary information without
obtaining the prior consent of the owner of such proprietary rights.
g. You will not remove any copyright, trademark or other
proprietary rights notices contained in the Service.
h. You will not interfere with or disrupt the Services or
the site or the servers or networks connected to the Services or the Website.
i. You will not post, email or otherwise transmit any
material that contains software viruses or any other computer code, files or
programs designed to interrupt, destroy or limit the functionality of any
computer software or hardware or telecommunications equipment.
j. You will not forge headers or otherwise manipulate
identifiers in order to disguise the origin of any information transmitted
through the Service.
k. You will not "frame" or "mirror" any
part of the Service or the Website, without AstroShrikaant.com's prior written
authorization. You also shall not use meta tags or code or other devices
containing any reference to AstroShrikaant.com or the Service or the site in
order to direct any person to any other web site for any purpose.
l. You will not modify, adapt, sublicense, translate, sell,
reverse engineer, decipher, decompile or otherwise disassemble any portion of
the Service or the Website or any software used on or for the Service or cause
others to do so.
11. Disclaimer of Warranties and Limitation of
Liabilities
Your use of the AstroShrikaant.com service is at your sole
risk
Please note that this contract strictly limits our liability
and AstroShrikaant.com does not provide warranties for the service. The
contract also limits your remedies
A.) AstroShrikaant.com and its subsidiaries, affiliates,
officers, employees, agents, partners and licensors expressly disclaim all
warranties of any kind, whether express or implied, including, but not limited
to the implied warranties of merchantability, fitness for a particular purpose
and non-infringement.
B.) Any material downloaded or otherwise obtained through
the use of the service is accessed at your own discretion and risk, and you
will be solely responsible for any damage to your computer system or loss of
data that results from the download of any such material.
C.) Limitation on liability: you expressly understand and
agree that AstroShrikaant.com and its subsidiaries, affiliates, officers,
employees, agents, partners and licensors shall not be liable to you for any direct,
indirect, incidental, special, consequential or exemplary damages, including,
but not limited to, damages for loss of profits, goodwill, use, data or other
intangible losses (even if AstroShrikaant.com has been advised of the
possibility of such damages), resulting from: (i) the use or the inability to
use the service; (ii) the cost of procurement of substitute goods and services
resulting from any goods, data, information or services purchased or obtained
or messages received or transactions entered into through or from the service;
(iii) unauthorized access to or alteration of your transmissions or data; (iv)
statements or conduct of any third party on the service; or (v) any other
matter relating to the service.
D.) Notwithstanding anything to the contrary contained
herein, AstroShrikaant.com liability to you for any cause whatsoever, and
regardless of the form of the action, will at all times be limited to the
amount paid, if any, by you to AstroShrikaant.com, for the service during the
term of membership.
12. Modifications to Service
AstroShrikaant.com reserves the right at any time to modify
or discontinue, temporarily or permanently, the Service (or any part thereof)
with or without notice. You agree that AstroShrikaant.com shall not be liable
to you or to any third party for any modification, suspension or discontinuance
of the Service.
13. Disputes and Applicable Law
If there is any dispute about or involving the Site and/or
the Service, by using the Site, you unconditionally agree that all such disputes
and/or differences will be governed by the laws of India and shall be subject
to the exclusive jurisdiction of the Competent Courts in Delhi, India only.
14. Indemnity by You
You agree to indemnify and hold AstroShrikaant.com, its
subsidiaries, affiliates, officers, agents, and other partners and employees,
harmless from any loss, liability, claim, or demand, including reasonable
attorney's fees, made by any third party due to or arising out of your use of
the Service in violation of this Agreement and/or arising from a breach of this
Agreement and/or any breach of your representations and warranties set forth
above.
15. No Third-Party Beneficiaries
You agree that, except as otherwise expressly provided in
this Agreement, there shall be no third-party beneficiaries to this Agreement.
16. Dealing with Advertisers
Any of your correspondence or business dealings with, or
participation in promotions of, advertisers found on or through the service,
including payment and delivery of related goods or services, and any other
terms, conditions, warranties or representations associated with such dealings,
are solely between you and such advertiser. You agree that AstroShrikaant.com
shall not be responsible or liable for any loss or damage of any sort incurred
as the result of any such dealings or as the result of the presence of such
advertisers on the Service.
17. Other
This Agreement contains the entire agreement between you and
AstroShrikaant.com regarding the use of the Website and/or the Service. If any
provision of this Agreement is held invalid, the remainder of this Agreement
shall continue in full force and effect. You are under an obligation to report
any misuse or abuse of the site. If you notice any abuse or misuse of the site
or anything that is in violation of this Agreement, you shall forthwith report
such violation to AstroShrikaant.com by writing to Customer Care. On receipt of
such complaint, AstroShrikaant.com may investigate such complaint and if
necessary may terminate the membership of the Member responsible for such
violation abuse or misuse without any refund of subscription fee. Any false
complaint made by a member shall make such member liable for termination of
his/ her membership without any refund of the subscription fee.
Please contact customer service with any questions regarding
this agreement.
I have read this agreement and agree to all of the
provisions contained above.
Returns &
Replacement Policy: AstroShrikaant.com
offers a very transparent and simple 10 Days Return & Replacements policy.
Conditions to be eligible for the
Returns & Replacement Policy:1. Item(s) must be in their original, unused condition. 2. Replacement for items are subject to
inspection and checking by the AstroShrikaant.com team. 3. Damages due to neglect, improper
usage will not be included under our Returns & Replacement Policy 4. Product should be accompanied with
Original Product Certificate and Original/Copy of Invoice, packaging,
documentation, lab certificates, discount coupons, etc.
Return Policy on
Loose Gemstones: For
loose gemstones, with invoice value, up to Rs 49,999: You can return the
gemstone with 100% MONEY BACK within the 10 Day period by meeting the
conditions above. For loose
gemstones, with invoice value Rs 50,000 and above: You can get replacement or
100% STORE CREDIT within three months period by meeting the conditions above.
Return Policy on
Gemstone Jewellery and Loose Gemstones Customized Into Jewellery:
Any custom jewellery created for
you (rings, pendants, bracelets, etc.) cannot be returned for Money. You can
however, request for a store credit, worth 75% of your invoice value, for use
against future purchases on our website.
Important Notes:
Shipping Charges
are not refundable. - Return Shipment is at customer's cost. - Additionally,
any additional lab certificate that may have been ordered apart from the free
along with the gemstone, shall not be refunded in the return payment. Returns
will take 4-5 business days to process. Please note that the credit card
company/banks may take another week to reflect that in your account. - Fees
which is charged by Payment gateway will be deducted as an additional amount
for return shipping. - AstroShrikaant.com is not liable to pay any refund if
shipment is lost in the return shipping in the case where shipping services
tried their maximum attempts for final delivery or customer has given the wrong
address or denied the delivery.Frequently Asked Questions: Returns & Replacement Policy
1. When does the
10-Day Return Period Start? The 10-Day period starts from the day that you receive your
product, as shown by our courier records.
2. I bought 2
loose gemstones, I like one of them - can I return the other? Yes, under our no-questions-asked return
policy on gemstones with 100% money back, you can indeed return the other
gemstone within the 10 day period
3. I have lost
the lab certificate and original packaging of the product. Can I still return
the loose gemstone? We
usually require full original product certificate, invoices, documentation, lab
certificates, packaging, documentation, discount coupons, etc. that may have
accompanied the loose gemstone. In the absence, of any of these items, you are
not eligible for the 100% Money Back Guarantee. However, you may still be
eligible for a full or Partial Replacement / Store Credit. Please contact our
customer support team, with your exact scenario, so that we may assist you.
4. Can I return
a gemstone that I purchased and got studded in a ring? Our Returns policy clearly states that
any custom jewelry cannot be returned. However, you are eligible for a store
credit worth 75% of your invoice value, for use against future purchases on AstroShrikaant.com
5. I am
returning a loose gemstone. How should I send it? In case you are returning or replacing a
gemstone, please take the following steps: - Contact Customer Support and get a
Return Authorization - Ensure that you keep all original objects that
accompanied the gemstone-like Original Product Certificate and Original/Copy of
Invoice, packaging, documentation, lab certificates, discount coupons, etc. -
Pack the items carefully and send only through a reputed courier with insurance
for the package. Take the courier tracking information and share with us.
IMPORTANT: Do not write the name AstroShrikaant.com or any gemstones, jewellery-related
words on the package, as it may attract undue attention and theft of the
package.
Collection
and Use of Information
As a welcome guest, you can browse our website without
telling us who you are or revealing any personal information about yourself. At
various times, you may decide to provide us with your personal information. You
should know that we receive and may store all personal information (whether
written or oral) that you provide to us through whatever means you provide such
information (through our website, via e-mail, over the telephone, etc.).
Personal information means any information that may be used to identify an
individual, including, but not limited to, a first and last name, home, billing
or other physical address or email address as well as any information
associated with the foregoing.
Use of Your
Personal Information
We may use the information we collect about you to:
1. Facilitate your purchases and provide the services you
request
2. Confirm and track your order
3. Respond to your inquiries and requests
4. Compare and review your personal information for errors,
omissions and accuracy
5. Prevent and detect fraud or abuse
6. Improve our website, service, product offerings,
marketing and promotional efforts, and overall customer experience
7. Identify your product and service preferences.
8.Understand our customer demographics, preferences,
interests, and behaviour, and contact you (via email, postal mail, or
telephone) regarding products and services that we believe may be of interest
to you.
Personal
Information that we May Share with Others
In certain circumstances, we may share your personal
information with trusted partners.
Service
Providers:
We use trusted third-party service providers to perform
certain services on our behalf, including: shipping, payment processing, data
storage/management, web hosting, web analytics, fulfilment, assembly,
marketing, mailing, emailing, etc. These service providers only receive
personal information if such information is needed to perform their
function(s), and they are not authorized to use any personal information for
any other purpose(s) other than the purpose(s) set forth by AstroShrikaant.com.
Special
Events:
If you choose to participate in a special event (for
example, a promotion, contest, or sweepstakes), AstroShrikaant.com re your
personal information with those organizations participating in the applicable
event. Unless we tell you otherwise in connection with a special event, these
third parties do not use your information for any other purpose other than to
manage the event. We may authorize trusted partners to send you information
about products and services that may be of interest to you.
Compliance
with Law and Fraud Protection:
We may, and you authorize us to use and disclose any
information, including personal information: (1) we deem necessary, in our sole
discretion, to comply with any applicable law, regulation, legal process, or
governmental request; (2) in order to investigate, prevent or take action
regarding illegal activities, suspected fraud, situations involving potential
threats to the physical safety of any personal or as otherwise required by law;
(3) to other companies and organizations for credit fraud protection and risk
reduction; and (4) to enforce any agreement we have with you.
Anonymous
information:
We may create anonymous records from personal information by
excluding information (such as your name) that makes the information personally
identifiable to you. We may use these records for internal purposes, such as
analysing usage patterns so that we may enhance our services, and we also
reserve the right to use and disclose any information in such records at our
discretion.
Suggestion
and feedbacks:
We value your comments, feedback, testimonials, etc., which
help us improve our website, products, and services. By making such submissions
to us, you assign your rights in the submissions to us, as described in the
"Submissions" section of our Terms and Conditions page.
Other Uses
of Your Information:
IP Address. When you visit our Website, AstroShrikaant.com
collects your IP address to, among other things, help diagnose problems with
its server, administer and tune the operation of its website, analyse trends,
track traffic patterns, gather demographic information for aggregate use, and
track the date and duration of each session within our Website. Your IP address
may also be used in combination with your personal information to prevent fraud
or abuse, customize your shopping experience, improve our website, customer
service, products, and promotional efforts, and to understand your preferences,
patterns and interests.
Data Collection Devices, such as Cookies and Web Beacons. In
some instances, AstroShrikaant.com may collect data through cookies, web logs,
web beacons (also known as pixel gifs or action tags) and other monitoring
technologies to enhance your browsing and shopping experience on our website.
"Cookies" are small pieces of information that are stored by your
browser on your computer's hard drive to collect information about your
activities on our website. Web beacons are small strings of code placed on a
web page or within an email for the purpose of transferring information.
We use cookies and web beacons to deliver our ads, improve
and measure the usability, track visits from our affiliates and partners,
performance and effectiveness of our Website, improve and measure the
effectiveness of our marketing programs, learn how customers use our website, estimate
our audience size, deliver co-branded services, and to customize your shopping
experience. Examples of the type of information that we collect through these
collection devices, includes: total visitors to the website, pages viewed,
unique visitors, time spent on our website and on certain web pages, etc.
We may authorize third parties to use cookies, web beacons
and other monitoring technologies to compile information about the use of the
Website or interaction with advertisements that appear on the Website.
You are always free to decline cookies if your browser
permits; although, by declining the use of cookies you may not be able to use
certain features on the Website.
Our website may provide links to other third-party Websites
which are outside our control and not covered by this privacy policy. We
encourage you to review the privacy policies posted on these (and all)
Websites.
Accessing
and Updating Your Information
If the personally identifiable information AstroShrikaant.com
has gathered from you changes or you would like to access, correct, or delete
such information, we will gladly provide you access to, correct, or delete (to
the extent allowed by law) any personal information we have collected about
you. To request access to, a correction to, or deletion of your personal
information, please send an e-mail or contact our consultants at +91-9911373368
or admin@AstroShrikaant.com