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Terms & Conditions

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Terms & Conditions

 

AstroShrikaant.com and its affiliates provide their services to you subject to the following conditions. If you use, visit, or register as a member of the website, you accept these conditions. Please read them carefully. The Terms of Use are subject to change by AstroShrikaant.com at any time, effective upon posting on the AstroShrikaant.com website, and your use of the Website or the Service after such posting will constitute acceptance of you of such changes.

1. Electronic Agreement

This Agreement is an electronic contract that sets out the legally binding terms of your use of the Website and your membership in the Service. By accessing the website or becoming a member, you consent to receive communications from us electronically and accept this agreement and agree to the terms, conditions, notices, and disclosures contained or referenced herein.

2. Privacy

Your privacy is very important to us. Use of the Website and/or the Service is also governed by our Privacy Policy. We designed our Privacy Policy to make important disclosures to you about how we collect and use the information you post on the Website. Please review it to understand our practices.

You agree to inform AstroShrikaant.com your subsequent disability to enter into any contract. Subsequent, disability shall entitle AstroShrikaant.com to restrict/ change/ terminate this agreement at its own discretion.

3. Eligibility

The Services are available only to individuals who can form legally binding contracts under applicable laws of India and the country of their residence. Without limiting the foregoing, the Services are not permitted to be used by minors (which means, in most jurisdictions, those under the age of 18 or temporarily or indefinitely suspended AstroShrikaant.com members. Your use of the AstroShrikaant.com website represents and warrants that you have the right, authority, and capacity to enter into this Agreement and to abide by all the terms and conditions of this Agreement.

4. Non-Commercial Use

The AstroShrikaant.com Website is for the personal use of individual members, and cannot be used in connection with any commercial endeavours, unless registered and approved as an ‘Affiliate’ of AstroShrikaant.com. The commercial endeavours include providing links to other web sites, whether deemed competitive to AstroShrikaant.com or otherwise. Illegal and/or unauthorized uses of the Website, including unauthorized framing of or linking to the Website will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunctive redress. AstroShrikaant.com shall be entitled to recover from you, your successors, heirs, assigns, etc. any profit, revenue, benefit, etc., which you have gained/ received, expected or going to receive with penalty @ 50% of such profit/ revenue/ benefit by unauthorized use of this site.

5. Privacy of Membership

Your Membership is only for personal use. It is not to be assigned, transferred or licensed so as to be used by any other person/entity. Members are advised to make appropriate/thorough enquiries before acting upon any service advertisement. Our Website does not vouch for or subscribe to the claims and representations made by advertisers. Kindly note that your membership at AstroShrikaant.com is for your sole, personal use. You may not authorize others to use your membership and you may not assign or transfer your account to any other person or entity.

6. Term

This Agreement will remain in full force and effect while you use the Website and/or are a Member. You may terminate your membership and/or subscription at any time by informing AstroShrikaant.com in writing to terminate your membership. If you terminate your subscription, you will not be entitled to a refund of any unutilized subscription fees or access to digital content or reports purchased through AstroShrikaant.com. AstroShrikaant.com may terminate your membership and/or subscription by sending notice to you at the email address you provide in your application for membership, or such other email address as you may later provide to AstroShrikaant.com. If AstroShrikaant.com terminates your membership in the Service because you have breached this Agreement, you will not be entitled to any refund of unused subscription fees. All decisions regarding the termination of accounts shall be made in the sole discretion of AstroShrikaant.com. AstroShrikaant.com is not required to provide you notice prior to terminating your membership and/or subscription. AstroShrikaant.com is not required, and may be prohibited, from disclosing a reason for the termination of your account. Even after your membership or subscription is terminated, this Agreement will remain in effect. All terms that by their nature may survive termination of this Agreement shall be deemed to survive such termination.

7. Right to form Consortium/Associates

While providing services, AstroShrikaant.com may outsource any part thereof to any competent person or organization, with or without disclosing it to you. However, your membership rights and responsibilities continue as against AstroShrikaant.com only and not against such persons or organizations.

8. Proprietary Rights

a)AstroShrikaant.com owns and retains all proprietary rights in the AstroShrikaant.com website and the AstroShrikaant.com Service. The Website contains the copyrighted material, trademarks, and other proprietary information of AstroShrikaant.com, and its licensors. Except for that information which is in the public domain or for which you have been given permission, you cannot copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information. Any such act or an attempted act on your part shall constitute a violation of this Agreement and your membership is liable to be terminated forthwith by AstroShrikaant.com without refund of any of your unused Subscription fees.

b) Reliance on Content, Advice, Opinions, statements, offers, or other information or content made available through the AstroShrikaant.com Service or the AstroShrikaant.com Website, but not directly by AstroShrikaant.com, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content. AstroShrikaant.com does not: (i) guarantee the accuracy, completeness, or usefulness of any information on the Service, or (ii) adopt, endorse or accept responsibility for the accuracy or reliability of any opinion, advice, or statement made by any party that appears on the Website. Under no circumstances will AstroShrikaant.com or its affiliates be responsible for any loss or damage resulting from your reliance on information or other content posted on the Website or transmitted to or by any Members. Any advice, opinions, or other information or content provided directly by AstroShrikaant.com through the Advice Section, User Forum, or Community Forum should not necessarily be relied upon. We recommend you to visit a certified professional for any such advice, option, or information. Under no circumstances will AstroShrikaant.com or its affiliates be responsible for any loss or damage resulting from your reliance on information or other content posted on the Website or transmitted to or by any Members.

9. Content Posted By You

a) You are solely responsible for the Content that you publish or display (hereinafter, "post") on the Service or the Website, or transmit to other Members. You will not post or transmit to other Members, any defamatory, inaccurate, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, racially offensive, or illegal material, or any material that infringes or violates another party's rights (including, but not limited to, intellectual property rights, and rights of privacy and publicity). You will not provide inaccurate, misleading or false information to the Company or to any other Member. If information provided to AstroShrikaant.com, or another Member, subsequently becomes inaccurate, misleading or false, you will promptly notify AstroShrikaant.com of such change. AstroShrikaant.com reserves the right to verify the authenticity of Content posted on the Site. In exercising this right, AstroShrikaant.com may ask you to provide any documentary or other form of evidence supporting the Content you post on the Site. If you fail to produce such evidence, AstroShrikaant.com may, in its sole discretion, terminate your Membership without a refund.

b) You understand and agree that AstroShrikaant.com may review and delete any content, messages, photos or profiles (collectively, "Content"), in each case in whole or in part, that in the sole judgment of AstroShrikaant.com violate this Agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of either AstroShrikaant.com and/or its Members.

c) By posting Content to any public area of AstroShrikaant.com, you automatically grant, and you represent and warrant that you have the right to grant, to AstroShrikaant.com, its affiliates, licensees and successors, an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, reproduce, adapt, modify and distribute such information and content and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sublicenses of the foregoing. You further represent and warrant that public posting and use of your content by AstroShrikaant.com will not infringe or violate the rights of any third party.

d) The following is a partial list of the kind of Content that is illegal or prohibited on the Website. AstroShrikaant.com reserves the right to investigate and take appropriate legal action in its sole discretion against anyone who violates this provision, including without limitation, removing the offending communication from the Service and terminating the membership of such violators. It includes, but is not limited to, Content that:

i) that is patently offensive to the online community, such as Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;

ii) harasses or advocates harassment of another person;

iii) involves the transmission of "junk mail", "chain letters," or unsolicited mass mailing or "spamming";

iv.) promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;

v) promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated images, audio or video, or links to pirated images, audio or video files;

vi) contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);

vii) provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under the age of 18;

viii) provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;

ix) solicits passwords or personal identifying information for commercial or unlawful purposes from other users; and

x) engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.

e.) Your use of the Service, including but not limited to the Content you post on the Service, must be in accordance with any and all applicable laws and regulations.

f.) You may not engage in advertising to, or solicitation of, other Members. This includes but is not limited to solicitation or advertising to buy or sell any products or services through the Service or to attend parties or other social functions or networking for commercial purposes. You may not transmit any chain letters or junk email to other Members. Although AstroShrikaant.com cannot monitor the conduct of its Members off the Website, it is also a violation of these rules to use any information obtained from the Service in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any Member without their prior explicit consent.

g) All information you include in your Member profile must be accurate, current and complete.

10. Prohibited Activities

AstroShrikaant.com reserves the right to investigate and terminate your membership if you have misused the Service, or behaved in a way which could be regarded as inappropriate or whose conduct is unlawful or illegal. The following is a partial list of the type of actions that you may not engage in with respect to the Service:

a. You will not impersonate any person or entity.

b. You will not "stalk" or otherwise harass any person.

c. You will not send “abusive, obscene, or sexually oriented” message(s) to other members.

d. You will not express or imply that any statements you make are endorsed by AstroShrikaant.com without our specific prior written consent.

e. You will not use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine", or in any way reproduce or circumvent the navigational structure or presentation of the Service or its contents.

f. You will not post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights.

g. You will not remove any copyright, trademark or other proprietary rights notices contained in the Service.

h. You will not interfere with or disrupt the Services or the site or the servers or networks connected to the Services or the Website.

i. You will not post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.

j. You will not forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the Service.

k. You will not "frame" or "mirror" any part of the Service or the Website, without AstroShrikaant.com's prior written authorization. You also shall not use meta tags or code or other devices containing any reference to AstroShrikaant.com or the Service or the site in order to direct any person to any other web site for any purpose.

l. You will not modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Service or the Website or any software used on or for the Service or cause others to do so.

11. Disclaimer of Warranties and Limitation of Liabilities

Your use of the AstroShrikaant.com service is at your sole risk

Please note that this contract strictly limits our liability and AstroShrikaant.com does not provide warranties for the service. The contract also limits your remedies

A.) AstroShrikaant.com and its subsidiaries, affiliates, officers, employees, agents, partners and licensors expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

B.) Any material downloaded or otherwise obtained through the use of the service is accessed at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

C.) Limitation on liability: you expressly understand and agree that AstroShrikaant.com and its subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if AstroShrikaant.com has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service.

D.) Notwithstanding anything to the contrary contained herein, AstroShrikaant.com liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to AstroShrikaant.com, for the service during the term of membership.

12. Modifications to Service

AstroShrikaant.com reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that AstroShrikaant.com shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

13. Disputes and Applicable Law

If there is any dispute about or involving the Site and/or the Service, by using the Site, you unconditionally agree that all such disputes and/or differences will be governed by the laws of India and shall be subject to the exclusive jurisdiction of the Competent Courts in Delhi, India only.

14. Indemnity by You

You agree to indemnify and hold AstroShrikaant.com, its subsidiaries, affiliates, officers, agents, and other partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the Service in violation of this Agreement and/or arising from a breach of this Agreement and/or any breach of your representations and warranties set forth above.

15. No Third-Party Beneficiaries

You agree that, except as otherwise expressly provided in this Agreement, there shall be no third-party beneficiaries to this Agreement.

16. Dealing with Advertisers

Any of your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that AstroShrikaant.com shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Service.

17. Other

This Agreement contains the entire agreement between you and AstroShrikaant.com regarding the use of the Website and/or the Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. You are under an obligation to report any misuse or abuse of the site. If you notice any abuse or misuse of the site or anything that is in violation of this Agreement, you shall forthwith report such violation to AstroShrikaant.com by writing to Customer Care. On receipt of such complaint, AstroShrikaant.com may investigate such complaint and if necessary may terminate the membership of the Member responsible for such violation abuse or misuse without any refund of subscription fee. Any false complaint made by a member shall make such member liable for termination of his/ her membership without any refund of the subscription fee.

Please contact customer service with any questions regarding this agreement.

I have read this agreement and agree to all of the provisions contained above.

 

Returns & Replacement Policy: AstroShrikaant.com offers a very transparent and simple 10 Days Return & Replacements policy. Conditions to be eligible for the Returns & Replacement Policy:1. Item(s) must be in their original, unused condition. 2. Replacement for items are subject to inspection and checking by the AstroShrikaant.com team. 3. Damages due to neglect, improper usage will not be included under our Returns & Replacement Policy 4. Product should be accompanied with Original Product Certificate and Original/Copy of Invoice, packaging, documentation, lab certificates, discount coupons, etc.

Return Policy on Loose Gemstones: For loose gemstones, with invoice value, up to Rs 49,999: You can return the gemstone with 100% MONEY BACK within the 10 Day period by meeting the conditions above. For loose gemstones, with invoice value Rs 50,000 and above: You can get replacement or 100% STORE CREDIT within three months period by meeting the conditions above.

Return Policy on Gemstone Jewellery and Loose Gemstones Customized Into Jewellery: Any custom jewellery created for you (rings, pendants, bracelets, etc.) cannot be returned for Money. You can however, request for a store credit, worth 75% of your invoice value, for use against future purchases on our website.

Important Notes: Shipping Charges are not refundable. - Return Shipment is at customer's cost. - Additionally, any additional lab certificate that may have been ordered apart from the free along with the gemstone, shall not be refunded in the return payment. Returns will take 4-5 business days to process. Please note that the credit card company/banks may take another week to reflect that in your account. - Fees which is charged by Payment gateway will be deducted as an additional amount for return shipping. - AstroShrikaant.com is not liable to pay any refund if shipment is lost in the return shipping in the case where shipping services tried their maximum attempts for final delivery or customer has given the wrong address or denied the delivery.Frequently Asked Questions: Returns & Replacement Policy

1. When does the 10-Day Return Period Start? The 10-Day period starts from the day that you receive your product, as shown by our courier records.

2. I bought 2 loose gemstones, I like one of them - can I return the other? Yes, under our no-questions-asked return policy on gemstones with 100% money back, you can indeed return the other gemstone within the 10 day period

3. I have lost the lab certificate and original packaging of the product. Can I still return the loose gemstone? We usually require full original product certificate, invoices, documentation, lab certificates, packaging, documentation, discount coupons, etc. that may have accompanied the loose gemstone. In the absence, of any of these items, you are not eligible for the 100% Money Back Guarantee. However, you may still be eligible for a full or Partial Replacement / Store Credit. Please contact our customer support team, with your exact scenario, so that we may assist you.

4. Can I return a gemstone that I purchased and got studded in a ring? Our Returns policy clearly states that any custom jewelry cannot be returned. However, you are eligible for a store credit worth 75% of your invoice value, for use against future purchases on AstroShrikaant.com

5. I am returning a loose gemstone. How should I send it? In case you are returning or replacing a gemstone, please take the following steps: - Contact Customer Support and get a Return Authorization - Ensure that you keep all original objects that accompanied the gemstone-like Original Product Certificate and Original/Copy of Invoice, packaging, documentation, lab certificates, discount coupons, etc. - Pack the items carefully and send only through a reputed courier with insurance for the package. Take the courier tracking information and share with us. IMPORTANT: Do not write the name AstroShrikaant.com or any gemstones, jewellery-related words on the package, as it may attract undue attention and theft of the package.

Collection and Use of Information

As a welcome guest, you can browse our website without telling us who you are or revealing any personal information about yourself. At various times, you may decide to provide us with your personal information. You should know that we receive and may store all personal information (whether written or oral) that you provide to us through whatever means you provide such information (through our website, via e-mail, over the telephone, etc.). Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, home, billing or other physical address or email address as well as any information associated with the foregoing.

Use of Your Personal Information

We may use the information we collect about you to:

1. Facilitate your purchases and provide the services you request

2. Confirm and track your order

3. Respond to your inquiries and requests

4. Compare and review your personal information for errors, omissions and accuracy

5. Prevent and detect fraud or abuse

6. Improve our website, service, product offerings, marketing and promotional efforts, and overall customer experience

7. Identify your product and service preferences.

8.Understand our customer demographics, preferences, interests, and behaviour, and contact you (via email, postal mail, or telephone) regarding products and services that we believe may be of interest to you.

Personal Information that we May Share with Others

In certain circumstances, we may share your personal information with trusted partners.

Service Providers:

We use trusted third-party service providers to perform certain services on our behalf, including: shipping, payment processing, data storage/management, web hosting, web analytics, fulfilment, assembly, marketing, mailing, emailing, etc. These service providers only receive personal information if such information is needed to perform their function(s), and they are not authorized to use any personal information for any other purpose(s) other than the purpose(s) set forth by AstroShrikaant.com.

Special Events:

If you choose to participate in a special event (for example, a promotion, contest, or sweepstakes), AstroShrikaant.com re your personal information with those organizations participating in the applicable event. Unless we tell you otherwise in connection with a special event, these third parties do not use your information for any other purpose other than to manage the event. We may authorize trusted partners to send you information about products and services that may be of interest to you.

Compliance with Law and Fraud Protection:

We may, and you authorize us to use and disclose any information, including personal information: (1) we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request; (2) in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law; (3) to other companies and organizations for credit fraud protection and risk reduction; and (4) to enforce any agreement we have with you.

Anonymous information:

We may create anonymous records from personal information by excluding information (such as your name) that makes the information personally identifiable to you. We may use these records for internal purposes, such as analysing usage patterns so that we may enhance our services, and we also reserve the right to use and disclose any information in such records at our discretion.

Suggestion and feedbacks:

We value your comments, feedback, testimonials, etc., which help us improve our website, products, and services. By making such submissions to us, you assign your rights in the submissions to us, as described in the "Submissions" section of our Terms and Conditions page.

Other Uses of Your Information:

IP Address. When you visit our Website, AstroShrikaant.com collects your IP address to, among other things, help diagnose problems with its server, administer and tune the operation of its website, analyse trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our Website. Your IP address may also be used in combination with your personal information to prevent fraud or abuse, customize your shopping experience, improve our website, customer service, products, and promotional efforts, and to understand your preferences, patterns and interests.

Data Collection Devices, such as Cookies and Web Beacons. In some instances, AstroShrikaant.com may collect data through cookies, web logs, web beacons (also known as pixel gifs or action tags) and other monitoring technologies to enhance your browsing and shopping experience on our website. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive to collect information about your activities on our website. Web beacons are small strings of code placed on a web page or within an email for the purpose of transferring information.

We use cookies and web beacons to deliver our ads, improve and measure the usability, track visits from our affiliates and partners, performance and effectiveness of our Website, improve and measure the effectiveness of our marketing programs, learn how customers use our website, estimate our audience size, deliver co-branded services, and to customize your shopping experience. Examples of the type of information that we collect through these collection devices, includes: total visitors to the website, pages viewed, unique visitors, time spent on our website and on certain web pages, etc.

 

We may authorize third parties to use cookies, web beacons and other monitoring technologies to compile information about the use of the Website or interaction with advertisements that appear on the Website.

 

You are always free to decline cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on the Website.

Our website may provide links to other third-party Websites which are outside our control and not covered by this privacy policy. We encourage you to review the privacy policies posted on these (and all) Websites.

Accessing and Updating Your Information

If the personally identifiable information AstroShrikaant.com has gathered from you changes or you would like to access, correct, or delete such information, we will gladly provide you access to, correct, or delete (to the extent allowed by law) any personal information we have collected about you. To request access to, a correction to, or deletion of your personal information, please send an e-mail or contact our consultants at +91-9911373368 or admin@AstroShrikaant.com